Friday, 28 May 2010

June Webinars

Our June webinar schedule is up. We will be having two complimentary webinars this month that focus on PCI compliance and how Azox Credit Card Extension can help achieve compliance mandates, as well as a webinar that discusses getting the most out of an integrated e-commerce solution by utilizing content management, SEO and Social Media. As always we encourage you to attend. You can follow this link to read a more detailed description of each webinar.

Friday, 21 May 2010

Microsoft CSAT Index



Microsoft Partner Network’s new requirement for Partners to participate in an annually conducted Customer Satisfaction Survey will allow companies that participate the ability to better realize their strengths, and perhaps more importantly areas of improvement. To complete the requirements for the CSAT Index Partners must have 10 customer responses annually. Designing, sending out and analyzing results of the surveys is all very manageable within the CSAT portal. General Manager of the Microsoft Partner Network, Julie Bennani, says that companies can leverage this opportunity and disinvest in their own customer survey efforts and save valuable time and money. Here at Azox we have been participating in Microsoft’s CSAT survey in part because it’s a free tool that lets us gain insight to our strengths and weaknesses, compare ourselves to other partners and also keep our Gold Certified Partner status. We look forward to analyzing our results and positioning ourselves better down the line in part because of this resource.

Tuesday, 11 May 2010

Azox Featured On Microsoft Pinpoint

We don't know how long we will be featured there on the front page, but it is nice to be recognized. In case you are unfamiliar with Microsoft Pinpoint it is basically a place that helps business customers find technology experts, software applications, and professional services that solve specific business issues and support long-term business goals. There you will find the largest list of Microsoft Business platform solutions under one roof. There are around 7,000 software application listings, and we are glad to have a presence in Pinpoint. Another great thing about Pinpoint is the ability to see reviews from customers who have gone through the entire process of integrating a solution into their business. You can view what they liked, what they didn't like and various ratings based on several categories. Azox is pleased to have received many positive reviews from its customers as well as feedback concerning ways in which we can improve our product and services. You can find a link to our Pinpoint page here.

Friday, 7 May 2010

Azox Convergence Wrapup

Now that Convergence has come and gone and we are all fully recovered we thought it would be a good idea to share some of our experiences from Convergence 2010 in Atlanta. For many of us on the team it was our first time ever attending Convergence and we learned a lot. It was great connecting with current customers, seeing partners and hopefully generating new business opportunities down the line. Attending the keynotes were very interesting and seeing some of the functionality of Microsoft Dynamics GP 2010 was exciting. Some of the integration features demoed between GP 2010, Microsoft Dynamics CRM, and Microsoft Office 2010 were very impressive and will definitely make business processes more efficient. Overall we believe it was a great experience for the Azox team and we are proud to be sponsors of the event since 2002. We also hope all who attended Rock-N-Rave had a great time. It was great partying with members of the Microsoft Dynamics Community. You can view a short video here of Rock-N-Rave 2010. We also uploaded a video of the team at the booth which can be seen here.