Showing posts from 2012

Happy Holidays

Wishing everyone the best this holiday! And sending thanks to all our customers and partners who have helped make this year a success. Cheers to many more!

Just a reminder, Azox will be closed December 24, 25 and 31 as well as January 1, 2013 in observance of the holidays. Again, Merry Christmas and Happy New Year!

January business workshops offered

Business owners and entrepreneurs who need assistance are encouraged to attend seminars offered by the Oakland County Business Center. The workshops take place at the Oakland County Executive Office Building Conference Center, 2100 Pontiac Lake Road, west of Telegraph in Waterford Township. For registration, visit or call 248-858-0783.
Advanced Legal Series: Creating Beneficial Relationships with Customers, Contractors and Suppliers is 9 a.m. to noon, Jan. 8. This workshop analyzes the legal and “practical” aspects of creating mutually beneficial relationships with customers, suppliers and other third parties. This workshop is well suited for new and existing businesses. The cost is $40.
CEED Microloan Orientation is 9 to 11 a.m. Wednesday, Jan. 9. Many small businesses face obstacles when trying to obtain a business loan. This workshop is free, but registration is required.
Business Research: Feasibility to Expansion is 9 a.m. to noon, Wednesday, Jan. 9. …

New eSource Update Includes Compatibility with Microsoft Dynamics GP 2013 and Other Features

eSource has been updated to version 3.3 and now offers new functionalities, settings and web parts along with some routine fixes that have been made, allowing the software to operate more smoothly. With eSource 3.3, now Azox can build your ecommerce site online as well as for mobile users. These mobile ecommerce sites have different configurations; however they provide the same look as the parent site and give users the option of switching back and forth between the mobile site and the full site to optimize the shopping experience.
There are several new settings that are part of this update, including buy/get specials available as pop-up windows or promo pages that become available as customers move from shopping to checkout, admin reports and updated settings windows for browsers. First, changes to the settings windows include login/password retrieval or reset for users who have forgotten these credentials.

Additionally, display and details of items now have more features. On the Item …

Local downtowns offer fun Christmas shopping

If you want to find unique Christmas gifts, steer away from the mall and head for the quaint downtowns in the area. Clarkston is one of Michigan's most travelled downtowns with M-15 running through it til it ends at Dixie Highway.
The two-and-a-half block downtown features several shops, Rudy's Market and three restaurants.
One shop is Essence on Main, which features gourmet chocolate confections and local, organic and gourmet food products and gifts. Other shops include the Parsonage, florist and gift shop, Village Apparel, KH Home interior design studio, Clarkston Flower Shoppe, the Bird Feeder, Basketful of Yarn and the Country Store.

Restaurants include the Clarkston Union, the Union Woodshop and the Olde Village Grille. There's Mesquite Creek and Brioni Cafe & Deli, which are on the north end of town, closer to the I-75 interchange.
Also downtown, there's Lisa’s Confection Connection and the Village Bake Shoppe offering sweet treats. The Union General Store is …

Oakland County seeks standouts under 40

Nominations for the 2013 “Elite 40 Under 40” are open until Dec. 31. Oakland County Executive L. Brooks Patterson launched his Elite 40 Under 40 initiative last year to identify outstanding professional and executive leaders who have achieved excellence in their field before the age of 40. Individuals may submit nominations at The winner will introduce Patterson at his 2013 State of the County address on Feb. 7, 2013.

December Webinar Topics: E-Commerce, Online Bill Pay and Credit Card Processing for Microsoft Dynamics GP

This week Azox will be hosting three different webinars, one on Wednesday, December 12, 2012 and two on Thursday, December 13, 2012. Join one of these informative webinars at no cost to learn about online bill pay, how to improve retail with e-commerce for Microsoft Dynamics GP or secure credit card processing.
Online Customer Bill Pay for Microsoft Dynamics GP Wednesday, December 12, 2012 12:00 – 12:30 p.m. Learn what this e-payment solution can do for your organization, including how online bill pay makes it possible to accept payments through your existing Microsoft Dynamics GP back office and improves customer self-service.
Improving Retail with Integrated E-Commerce for Microsoft Dynamics GP Thursday December 13, 2012 12:00 – 12:30 p.m. Attendees of this webinar will learn how having an e-commerce solutionintegrated with Microsoft Dynamics GP will improve business processes including effective cross selling or upselling, real-time inventory and pricing updates, SEO management, online ord…

Social media for business webinar offered Wednesday

Social Media Basics – Internet Marketing 101 webinar is 1 to 2:30 p.m. Wednesday, Dec. 12. It is offered by The Whole Brain Group of Ann Arbor. The free webinar provides information on how social media fits into a growing company’s overall strategy and goals. It provides an overview of social media, including LinkedIn, Facebook, Twitter, YouTube and Google. Sign up at

How to excel, not repel at office holiday parties

Submitted by Dottie DeHart, DeHart & Company Public Relations,

Office holiday parties can be tricky. Talk too much about yourself or have too many cocktails, and the party can turn into a missed opportunity if not a disaster. It doesn’t have to be that way, says Andrew Sobel, coauthor of Power Questions: Build Relationships, Win New Business, and Influence Others. Go in armed with a few power questions, and you can leave the party having created and strengthened key relationships.

“The first step to not being the lonely loser is not drinking too much. Alcohol makes your inhibitions and common sense come tumbling down, and it vastly increases the chance that you will say or do something that’s at best silly or at worst truly regrettable. Second, don’t worry about being smart or clever—go prepared to ask thoughtful questions. Lots of them. The way to endear yourself to colleagues—and to get noticed by senior management—isn’t to talk more about yourself and your pl…

BIOLASE E-Commerce Site Now Live

BIOLASE Technology, Inc. has a new e-commerce store developed by Azox. Using our eSource software, the company now has business to consumer and sales portal e-commerce sites that also use our credit card extension. The sites are easy to browse, integrate with the company’s existing Microsoft Dynamics GP back office and mirror the original website's design.

BIOLASE’s B2C provides smooth checkout and the ability to track orders online. Order histories are also saved making reordering simple. Further, this site offers some SEO capabilities, including customizable title pages and meta data. These SEO functions help a web store get found by the search engines. This software also provides customers with real-time pricing and inventory information.
The Sales Portal site is for the support staff at BIOLASE to use. This software application makes it possible for the staff to view a customer’s order in their Microsoft Dynamics GP history. This allows the sales staff to not only provide effici…

Bring own device workshop for employers

TROY - BYOD (bring your own device) workshop is 8 to 9:30 a.m. Wednesday, Dec. 5 at Michigan Schools and Government CU, 4555 Investment Drive, Troy.Experts will discuss privacy, security and data retrieval and how an organization can protect itself with workable policies and procedures. BYOD means that employees and contractors can use personal devices such as laptops, smartphones, home computers and tablets, to conduct an organization’s business.To request information,

Celebrate Pontiac & Placemaking event is Dec. 5

Annual Celebrate Pontiac & Placemaking event is 11 a.m. to 2 p.m., Wednesday, Dec. 5 at 1 Lafayette, downtown Pontiac. It features a business expo, guest speakers and lunch. The speakers include: Arnold Weinfield, president and director Strategic Initiatives, Michigan Municipal League; Matt Gibb, Oakland County Deputy Executive; Leon Jukowski,City of Pontiac Mayor and Kevin Thompson, PRC 2nd Vice Chairperson & Chairperson of Economic & Business Development Committee. Following the event, there will be a tour of select downtown Pontiac businesses and happy hour at select pubs starting at 3:30 p.m. Admission is $35 for professionals, $20 for students, community residents and senior (50+). Bring A Biz Buddy and receive a $5 discount. For more information, contact Dawnaree Demrose at or 248-622-8247. To purchase tickets, visit

SCORE presents business workshops in Pontiac

In a workshop series for small business, Detroit SCORE Chapter 18 presents The Business Plan Series. The program runs from Dec. 3-6. Prospective entrepreneurs are provided with a complete course from planning their business through the process of writing a Business Plan. This four part program starts with the organization and research that is a part of any new business.
The four part series will be presented at Future Help Designs, 91 North Saginaw, Suite 105, Pontiac.
All workshops are 8:45 a.m. to noon.
Business Plan 101: Creating Your Business Plan(s) is Dec. 3. This is the introduction to creating a successful business plan. It provides the necessary first steps in the organization and research needed for the entrepreneur’s unique business opportunity.
Business Plan 102: Marketing, Promotion and Sales is Dec. 4. We use the four “C’s” approach for creating a successful marketing plan. The program covers traditional and newer methods of promotion such as social networking.…

eSource 3.2 Has Been Launched

eSource 3.2 Has Been Launched
A new and enhanced version of Azox e-commerce engine eSource has been released and offers improved features for users. The following has been altered:
One Page Checkout Users are now able to proceed through checkout on a single page. With the next release, more features in one page checkout will be added.
eSource Installation Users are now able to install, register and update/upgrade eSource via its home site.
Address Book (RK) New look created for the address book.

Item Details – Attributes A new web part for displaying attributes of items has been created.
Web Parts Clean-up 1.Company Setup 2.Gift Card Admin 3.Log on static page 4.Load Changes on Production/Customer with Version 5.User Maintenance with Salesperson ID 6.Breadcrumb with CatalogEngine-List
If you are interested in learning more about the new update, contact Azox E-commerce.

Women in Communications discuss gender speak

Nov. 27
SOUTHFIELD—The Association for Women in Communications (AWC) - Detroit chapter presents a discussion on gender communications with Laurie Horvath at 6 p.m. on Tuesday, Nov. 27, at Baker Tilly Virchow Krause, LLP, at One Towne Square, Suite 600 in Southfield. The presentation is Women and Men: Communicating in the Workplace, Exploring the Differences in Gender Communications.
Learn tips on how to communicate better with your coworkers, those who report to you, and your boss. What are you saying non-verbally is as important as your words. See how others can have an entirely different perspective of what was communicated. Learn how to interpret reactions different than yours and better understand a situation.
With more than 20 years of public accounting experience, Laurie Horvath leads the not-for-profit industry practice at Baker Tilly. She is a frequent speaker and presenter and has served as an adjunct faculty member at Walsh College for more than 10 years. The eveni…

Holiday Greetings

While the Thanksgiving holiday means something different for everyone, including those of us here at Azox, we would like to take this time to express the gratitude we have for our partners and customers alike. Wherever you are and however you spend this holiday weekend, we wish you the best.
In observance of the holiday, Azox will be closed Thursday and Friday. Again, our way of giving thanks this time of year involves wishing you, your family and friends the best and safe travels as applicable. We’ll be back at it bright and early Monday morning. So, until then, cheers!
Sincerely, Azox

End of November Webinars

Azox, Inc. is offering three informative webinars this month that are complimentary to anyone interested. Follow the links to sign up. Any feedback is always welcome!
Secure Credit Card Processing in Microsoft Dynamics GP November 27, 2012 12:00 – 12:30 p.m. Learn how Azox Credit Card processing allows you to process a transaction anytime, save time and reduce errors through eliminating the need for manual data entry and refrain from storing credit card information on your website through use of tokenization and encryption of data. These features and more integrate with Microsoft Dynamics GP.
Online Bill Pay and Secure Payment Processing for Microsoft Dynamics GP November 28, 2012 12:00 – 12:30 p.m. Attend this webinar to see how this Azox product gives customers a portal to pay their invoices online with secure login and safe storage of credit card information through tokenization. These capabilities will save you time, reduce human error and improve customer service.
Streamlining Your Busine…

Stress and how to deal

Stress at work is sometimes good, because it motivates. However, there are times it can overwhelm a worker so they become less productive. I remember working as a waitress when I was in high school and the busier the restaurant became, the more stressed the workers. It was fine because it made us move faster and accomplish more. But then as more and more customers arrived, we reached the peak, when the body cannot move faster or work harder or smarter. That's when dishes got dropped, orders became lost in the shuffle and customers had to wait too long. We would start rushing mindlessly, not doing a very good job and if the situation didn't improve, we would eventually burn out and not care. Here are some tips I hope are helpful for stress management.

Dealing with stress
 Walk away - Sometimes the answer to stress is to just walk away for a few minutes. That's why breaks are so important. It's important for desk workers as well as restaurant staff.
"Take a breather&qu…

Workshop on how to identify bullying scheduled

Denha Media and Communications in conjunction with Raven Writing Solutions, Inc. is hosting a workshop from 6 to 8 p.m. on Wednesday, Nov. 14, at Denha Media and Communications, 5779 West Maple, West Bloomfield Township to help identify bullying in the workplace.
Attendees will learn to increase productivity by decreasing toxicity in the workplace.
For information, email

Meet the Press in Birmingham on Saturday

The Meet the Press Business Summit is 10 a.m. to 4 p.m. Saturday, Nov. 10 at Seaholm High School 2436 W. Lincoln Birmingham.
 With the increase in technology many business owners have taken on the task of writing their own press releases as well as trying their hand at public relations. National and local media personalities and other business professionals will speak on gaining media exposure.
The Meet the Press Business Summit topics include hobnobbing with media, press release writing and distribution, media alerts, why public relations is necessary and more.
Tickets are $25 and available online (includes lunch.) For more information, visit

Michigan Tax Conference slated

NOVI—The Michigan Association of Certified Public Accountants, in partnership with the State of Michigan Department of Treasury and State Bar of Michigan Taxation Section, will host the sixth annual Michigan Tax Conference, Tuesday and Wednesday, Nov. 6-7 at the Suburban Collection Showplace in Novi. On the first day of the conference, Glenn White, Deputy Treasurer, State of Michigan Department of Treasury, will provide an insider’s look into what the Treasury is working on. The first day, which includes optional and free early bird sessions for conference attendees, will run from 9 a.m. to 5 p.m., followed by a networking reception. Registration begins at 8:30 a.m. The second day of the event will begin with a “Pure Michigan Tax Update” with State Treasurer Andy Dillon. The second day begins at 8 a.m., ending at 4:50 p.m. Registration begins at 7:30 a.m. The cost is $249 for members of the State Bar and the Michigan Association of Certified Public Accountants and $349 …

Job fair offers speed interviews

Oct. 31
SOUTHFIELD—Speed-Interview Job Fair sponsored by, scheduled for Wednesday, Oct. 31 at the Westin Hotel-Southfield allows both the interviewee and hiring company to assess the potential match of candidate to corporation. More than 40 companies are ready to interview and hire candidates; it is mandatory candidates dress for success. Participating employers will hire in the following industries: Engineering, Manufacturing, Sales, Finance, Customer Service, Management, Retail, Information Technology, Machining, Restaurant, Medical and many other great industries. The event is 9 a.m. to 3 p.m. Wednesday, Oct. 31 at Westin Hotel, 1500 Town Center, Southfield. Businesses interested in registering for career expo should contact Lucy Wade at or 734-956-4550. For more information, visit

Nov. 1
WATERFORD TWP.—Demystifying the Cloud is 9 to 10:30 a.m. Thursday, Nov. 1 at the Waterford Township Library, 5168 Civic Center Dr, …

Oakland County to offer November business workshops

Business owners and entrepreneurs who need assistance are invited to attend the following seminars offered by the Oakland County One Stop Shop Business Center. To register, visit or call 248-858-0783.

Business Research: Feasibility to Expansion is 9 a.m. to 12:30 p.m. Thursday, Nov. 1 at Novi Public Library, 45255 10 Mile Rd  Novi. This workshop is for those thinking of starting a business and want to research an idea and for business owners who wants to benchmark profit margins against similar size businesses and identify market trends. It is presented by Oakland County Market Research and an Oakland County Public Library business reference librarian. This workshop is free, but registration is required.
QuickBooks Essentialsis an introduction to small business financial management with an overview of accurate recordkeeping, report interpretation and utilization, and management of the variety of QuickBooks tools.It is presented in two sessions on We…

Cloud conference to offer virtual enlightenment

WATERFORD TWP.—Demystifying the Cloud is 9 to 10:30 a.m. Thursday, Nov. 1 at the Waterford Township Library, 5168 Civic Center Dr, Waterford. The conference is to be presented by Dan Izydorek, PC Miracles, Inc. Registration is $10 chamber early bird rate and $25 per person for non-members and at the door. Register online at or call 248-666-8600.

Business women's events happening this week

Women’s network hosts Get Your Body and Business in Shape Expo
SOUTHFIELD—The Michigan Professional Women’s Network will present its 21st annual Get Your Body and Business in Shape Expo,10 a.m. to 3 p.m. Thursday, Oct. 25 at the Garden Atrium in the 2000 Town Center Building in Southfield. The free event is scheduled to feature more than 100 exhibitors on the ground floor plus a special area for women’s needs on the balcony. Special events include free health screenings, tips on personal health, fitness and weight management, as well as business health support in the areas of marketing, finance, and networking. Expo goers will enjoy Caribbean music by the Gratitude Steel Drum Band, and food and beverages available for purchase. For more information, call 248-559-3359, or visit

Autumn Brunch with auction planned
NOVI—The members of the Novi Oaks Charter Chapter of the American Business Women’s Association (ABWA) will hold their 8th Annual “Autumn Brunch With Au…

How to Work Smarter seminars offered

BIRMINGHAM—The Community House is hosting a business symposium, “How to Work Smarter,” 7:30 a.m. to 1:30 p.m. Thursday, Oct. 25 at The Community House, 380 S. Bates St., Birmingham. Stephen Polk, president and CEO of R.L. Polk & Co. is the keynote speaker. The conference includes three seminars with expert panelists: Smart Sales and Marketing; Everything Wireless/Internet and Planning for Now and the Future. The cost is $50 and includes breakfast and lunch. The event raises money to fund programs for at risk youth and children in need. Register at

Workshop addresses brand image

SOUTHFIELD—People increasingly make decisions — whether to do business with people or purchase products — based on information on the internet. Join the Association for Women in Communications Detroit Chapter at 5:30 p.m. on Wednesday, Oct. 24, at Automotive Industry Action Group (AIAG), to explore this topic with an expert: Adrienne Lenhoff, president and CEO of Novi-based Shazaaam! PR and Marketing, Buzzphoria Social Media, and Promo Marketing Team. The evening will begin with networking and light refreshments, followed by the program. The cost is $25 for AWC members and $35 for nonmembers. AIAG is located at 26200 Lahser Road, Suite 200, in Southfield. For more information, or to purchase tickets, visit or call 866-385-1784.

Farbman hosts speed networking event

In a spin-off of speed dating, Farbman Group will host a business-to-business networking event, 11 a.m. to 1 p.m. Tuesday, Oct. 30 in the Riverside Center in Southfield. During the event attendees can network with other business people, rotating through a new introduction approximately every five minutes. The sessions will allow participants to meet potential new customers, clients and vendors. For registration and further information, call Judy Smith at 248-351-4381, or email at To register online, visit The Riverside Center is located at 25925 Telegraph Road in Southfield.

Wireless Giant Goes Live with Multiple B2B Sites

Wireless Giant, a provider of innovative solutions for retailers offering mobile phone products, accessories and services, has gone live with multiple e-commerce ordering sites from Azox. The Michigan based company has opened four stores selling Verizon, Sprint, Boost and Virgin Mobile products.

This website makes it easier to manage inventory and pricing between the web store and Microsoft Dynamics GP. They will soon deploy a consumer facing site as well.

Have you ever been bullied at work?

Anybody who has ever been made fun of, maliciously, understands the feeling of being the target of bullying. The old saying, “what doesn’t kill you, makes you stronger,” is only partially true. Sometimes, if it doesn’t kill you, it just makes you meaner. I believe bullying can be contagious and it is something we all need to guard against. People should try to be civil to one another, especially when they spend time together, day in and day out. What made high school so miserable for so many was the bullies with the attitude that, “you are not worthy.” We’re adults now and don’t have to put up with it. Then again, why should students have to endure it either? My thoughts were inspired by the following submission:
How to Detect and Protect Against Workplace Bullying
By: Rakesh Malhotra, founder of Five Global Values ( Malhotra is a world-traveled, business leader who specializes in organization behavior. 

Stories of workplace bullying are commonplace throughout the…

Troy Chamber hosts Dubai trip informational meeting

The Troy Chamber of Commerce has negotiated with its travel company for travel to Dubai in March 2013. Group members will now fly out of Detroit Metropolitan Airport rather than the original Chicago departure location. In light of this new development, the Chamber has extended its early bird pricing until Oct. 19.
For as low as $2195 per person, participants will enjoy deluxe accommodations, airfare, meals, a variety of attractions and more. The trip includes memorable sites, both ancient and modern. Travelers will even have an opportunity to ride a camel, dress in traditional Bedouin robes and sand surf.
A free Dubai informational sessions is at noon Tuesday, Oct. 16 at the Troy Chamber office, 4555 Investment Drive, Troy, (off Crooks Road, between Wattles and Long Lake Road). Answers to questions about tipping or taxis, luggage or lunches, safety, customs or restrooms will be addressed.
This event is being promoted in partnership with the Arab American and Chaldean Counc…

Oakland County Business Center hosts Facebook training

Oct. 10
WATERFORD - Facebook for Business workshop series is Oct. 10, 17 and 24 at the Oakland County Executive Office Building Conference Center, 2100 Pontiac Lake Road in Waterford Township. Facebook for Business, Introduction to Social Media Marketing and using Facebook for Business is 6 to 9 p.m. Wednesday, Oct. 10. Facebook for Business (Intermediate) is 6 to 9 p.m. Wednesday, Oct. 17. Facebook for Business Create and Launch your Facebook Campaign is 6 to 9 p.m. Wednesday, Oct. 24. The fee is $40 each per class.  For registration and information, visit or call 248-858-0783.

Oct. 11
Fundamentals of Starting a Business is 6 to 9 p.m. Thursday, Oct. 11 at the Oakland County Executive Office Building Conference Center, 2100 Pontiac Lake Road in Waterford Township. The fee is $30 person. For registration and information, visit or call 248-858-0783.

Oct. 18
Fundamentals of Writing a Business Plan is 6 to 9 p.m. Thu…

How to Authorize a Batch in Microsoft Dynamics GP

Last week we discussed how to authorize a credit card in Microsoft Dynamics GP. In this post we are going to cover how to create authorizations for a group of sales documents in a particular batch. This is useful for merchants who have a large volume of credit card transactions and want to process an entire day of authorized sales at once.

1. Open the Credit Card Batch Processing Window [Go to Transaction-Sales-CC Batch Processing].

2. Choose the Transaction Type as Authorization.
3. Select the batch you want to process and click [Redisplay].
4. The system will pull prior approved Authorizations in that batch for further processing. Select the documents you want to process or click [Check All].
5. Click [Process].
6. The system will return a PNRef and Status back instantly. Each PNRef you see represents a specific credit card transaction.

You also see these credit card transactions through the CC Transaction Inquiry Window [Inquiry-Sales-CC Trx Inquiry].

So you want to write a book?

Submitted by Ginny Grimsley of News and Experts

How to Get Started Marketing a Book By: Marsha Friedman It’s understandable, really. People who have the passion necessary to write a book usually have just one thing on their minds: writing a book. Not marketing a book. Some may think ahead to getting it published, but, tragically, that’s where the planning often ends.
I’m not exaggerating when I say “tragically”! I talk to many people who’ve poured years of effort, money and sacrifice into their books, which wind up sitting in boxes in their garage. They never thought about how they might market their books themselves or budgeted for book promotion services.
When’s the best time to start thinking about marketing a book? Ideally, before you even sit down to begin writing. Because — and I speak from experience here — the first step will help in your writing.
Step 1: Ask yourself, “Who is my audience?”
The answer is the first piece of any marketing plan and it can also help you defin…

Learn to make money preparing taxes or real estate investing

Sept. 27
The Registered Tax Return Preparer (RTRP) course is designed to help you meet the requirements set by the IRS for Paid Tax Return Preparers.
The first class is 6 to 9 p.m. Thursday, Sept. 27 at Walsh College 41500 Gardenbrook Road Novi. The class also meets Oct. 11, Oct. 25 and Nov. 8
 To register, call or email,Tara Miceli at 248-823-1256 or
According to the IRS, the RTRP test will focus on the ethical responsibilities of federal tax return preparers and the completion of Form 1040 series, along with the basic related schedules and forms.
This course is exam preparation and satisfies 10 hours of continuing education under the "other federal tax law" requirement.
The Walsh Institute blended course is comprised of nine study units containing the information necessary to pass the exam delivered both on site at the Walsh Novi campus and online through the Gleim learning system. Coursework is designed to provide you with the body of knowl…

How to Authorize a Credit Card in Microsoft Dynamics GP

In this post we are going to cover how to authorize a credit card transaction in Microsoft Dynamics GP. We will begin in Sales Transaction Entry and authorize a credit card first, which will reserve funds on a card. Next week we will go over post authorizing which will actually charge an authorized credit card.

1. Open Sales Transaction Entry Window [Transaction-Sales-Sales Transaction Entry]
2. Create an Order

3. You will notice a CC Authorization window underneath the Sales Transaction Entry window.
4. Click [Transact] on the CC Authorization window. The CC Transaction Entry window will open.

5. The Amount will default to the Total amount in the Sales Transaction Entry window, in this case $107.00.

6. The default credit card on file will pull through.
7. Click [Process] on the CCTransactionEntry window.
8. A message box will be displayed to confirm the transaction. Click [Yes], if the transaction is approved, the CCTransactionEntry window will close and go back to the Sales Transaction Ent…

Automation Alley to host awards gala

The Automation Alley 12th Annual Awards Gala is 6 p.m. to 11 p.m. Friday, Sept. 28 at GM Heritage Center in Sterling Heights. The Awards Gala honors technology organizations and their leaders. Pure Michigan is the premier sponsor this year.
Automation Alley has named the finalists for the awards gala with the winners to be announced at the gala.
The Member of the Year finalists are: Rochelle A. Black, Oakland University; Rick Darter, Rave Computer and Laura Oliveto, Basso Design Group.
The Educational Program of the Year finalists are: Blackstone LaunchPad (Walsh College/Wayne State University); Fifth Core World Language and Culture Program (Oxford Community Schools) and Oakland University William Beaumont School of Medicine.
The Entrepreneur of the Year finalists are: Gary Abusamra, Oxus America; James F. Eliason, Ph.D., MitoStem and Jake Sigal, Livio Radio.
The Global Trader of the Year finalists are: Dan Kocks, Global Impact Group, MFG; Hortensia Albertini and Lisette Poletes, Global L…

Business events planned

Sept. 17
Attorney Lisa Schmidt, owner of Ferndale-based Schmidt Law Services, is offering a four-part monthly series of lectures starting in September at the Ferndale Public Library, 222 East 9 Mile Road.
Schmidt, a specialist in Civil Rights, Family, and Criminal Law, will present 45-minute lectures and 15-minute Q & A sessions called “Straight Talk” at monthly workshops starting at 7 p.m. The first is Straight Talk on Free Speech, Monday, Sept. 17; Straight Talk on Freedom of Religion is Oct. 15; Straight Talk on Search and Seizure Laws is Nov. 19 and Straight Talk on Miranda Rights is Dec. 17.
For more information, call Lisa J. Schmidt at 248-764-8584 or visit

Sept. 18
The Waterford Area Chamber of Commerce hosts a Ca$h Mob at ACO Hardware, 5070 Highland Road at 9 a.m. Tuesday, Sept. 18. For information, visit

Sept. 19
The Waterford Area Chamber of Commerce hosts Life is a Balancing Act featuring Karen Phelps is 11:30 a.m. to 1 p…

Workshops aid business startups

SCORE workshops help small businesses get started
In a four-part workshop series for small businesses and entrepreneurs, Detroit SCORE Chapter 18 presents “The Business Plan” series for September.
All workshops start at 8:45 a.m. and end at noon at the Southfield Parks & Recreation facility, 26000 Evergreen Road, second floor, Southfield.
Business Plan 101: Creating Your Business Plan(s)” will be Sept. 5. This provides the necessary first steps in the organization and research needed for the entrepreneur’s unique business opportunity.
Business Plan 102: Marketing, Promotion and Sales” will be Sept. 13. The program uses the “four C’s” approach for creating a successful marketing plan.
“Business Plan 103: Business Plan Financials and Budgeting” is Sept. 19. Attendees will be introduced to Break-Even analysis and instructed in how to use SCORE’s financials template, using a case study approach to describe startup costs and the three main financial statements. Electronic versions of the …

Job fair is Thursday in Dearborn

A “Hired In Detroit” Job Fair sponsored by is 9 a.m. to 3 p.m. Thursday, Aug. 30 at the Doubletree Hotel-Dearborn, 5801 Southfield Service Drive, Dearborn. Participating employers will hire in the following industries: Engineering, Manufacturing, Sales, Finance, Customer Service, Management, Retail, Information Technology, Machining, Restaurant, Medical and many other great industries. The Hired In Detroit job fair is held to promote hiring in Michigan over 50 companies are ready to interview and hire candidates for over 750 positions. For more information, visit

Cold calls: Not just for sales

Cold calls, or calling strangers, is daunting whether it be to apply for a job or to sell a product or conduct a survey. Everybody that gets telemarketer calls knows how aggravating it is to get calls from someone who wants them to buy or do something. So when you're the caller, how do you approach it? First, know your audience. If you're calling for a job, use Google to find out about the company. If you are calling all homeowners, think about how you would use the product at your house. It may sound corny, but write a short script,and memorize it. Then keep it in front of you, along with notes with responses for typical questions they may ask.  Start out by stating your name, company and why you're calling. Say it slow enough so that they at least can process the reason you're calling. Don't ask questions they can say no to, easily, like "May I take a moment of your time?"  You don't need to ask, "How are you today?'" Try to keep the script in m…

Rossi USA Site is Live

Rossi USA went live earlier this week with a consumer facing e-commerce site from Azox that provides one point of product and customer maintenance in Microsoft Dynamics GP.

Rossi has been creating firearms since 1889. Browse barrels, grips, apparel and other firearm accessories by visiting